Got Questions? We’re All Ears!
Whether it’s a one-time cleanup or regular service, we’re here to help.
Reach out to book a service, ask a question, or just say hello we’d love to hear from you and your furry friend!
Frequently Asked Pooper Scooper Questions
Get the answers to the common pooper scooper services here.
What services does Mr Brown Scooping offer?
We provide professional pet waste removal services, ensuring your yard stays clean, odor-free, and safe for your family and pets.
How often do you clean?
We offer flexible scheduling options, including two time weekly, weekly , fortnightly and one-time cleanups. You can choose a plan that best suits your needs.
Do I need to be home during the service?
No, you don’t need to be home. As long as we have access to your yard, our team will take care of everything.
Is your service safe for pets?
Absolutely! We use pet-friendly, non-toxic cleaning products when necessary and ensure gates are securely closed after each visit.
How do I sign up for service?
You can easily book online through our customer portal or contact us directly to schedule your first cleanup.
What happens if the weather is bad?
We work in most weather conditions, but in extreme cases (heavy storms or rain), we will reschedule your service at no extra cost.
Do you offer one-time cleanups?
Yes! Whether you’re preparing for a special event or just need a thorough cleanup, we offer one-time services.
What if I have multiple dogs?
No problem! We cater to households with multiple pets. Additional charges may apply based on the number of dogs and the size of the area.
How do I pay for the service?
Payments can be made securely through our online customer portal. We accept credit/debit cards and other digital payment options.
Can I cancel or reschedule my service?
Yes, you can modify or cancel your service with prior notice. Just reach out to us, and we’ll be happy to assist you.
Finally, pet care you can trust.
Tired of dealing with the mess in your yard? We’re here to help! At MR Brown Scooping, we offer dependable, hassle-free dog waste removal, so you can enjoy a clean, fresh outdoor space without lifting a finger. Trusted by pet owners across Auckland, we treat every job with care just like we would for our own pets.